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Will Staff Shortages Doom Service?
Rushed reopenings, emboldened patrons, and industry-wide staffing shortages have left hospitality operators reeling during this initial wave of recovery. Are we witnessing the last lingering symptoms of operational atrophy, or are these new complications here to stay? Guests are back--but where are all the workers? According to a recent article in the New York Times, some of the potential issues ins store for recovering hospitality businesses may have already arrived. Witho
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