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Bringing Empathy to the Hospitality Industry
The importance of empathy in mental health concerns and substance abuse disorder (Print Ad; Bar Business Magazine, June 2022) Written by Gabriel Huntting for Daniela Luzi Tudor Even before COVID-19, you'd be hard-pressed not to find the word "empathy" floating around your LinkedIn or on a business-focused social media account. Empathy is a vital, ubiquitous component of customer service, but establishing ethos is never simple — it's actually far more nuanced and complicated


To Love or Loathe, Tulum?
Pandemic be damned, for the past year international party-goers have anointed Tulum as the unofficial party-capital of the COVID-19 era, but for less-hedonistic travelers, this unique, once-charming Mexican beach town is nothing more than another overpriced disaster. What makes Tulum so polarizing, how did this happen so quickly, and is it worth your visit? By GABRIEL HUNTTING Let's not kid ourselves-- Tulum is a blast. Tulum is also, at times, "utterly terrible." These two


Travel Hacking Your Wardrobe
Packing for long-term trips can be a nightmare. But with our help, you'll pack light and look damn good.
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