Rushed reopenings, emboldened patrons, and industry-wide staffing shortages have left hospitality operators reeling during this initial wave of recovery. Are we witnessing the last lingering symptoms of operational atrophy, or are these new complications here to stay? Guests are back--but where are all the workers? According to a recent article in the New York Times, some of the potential issues ins store for recovering hospitality businesses may have already arrived. Witho

As airline travel begins to rumble towards a rebound, and as more travelers ditch cabin fever for cabin seats, a hopeful, profitable season of tourism seems imminent for a desperate hospitality sector. Hotels and restaurants are eager to welcome guests after a year-long layover, but will they be ready? Empty airports? Empty seats? Not anymore. According to a recent article from Entrepreneur , the TSA is reporting its highest screening numbers in a year, indicating a swift reb

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Exploring Hanoi for the first time can feel like you’ve been warped into a hazardous game of human "Frogger." But once you get the hang of Vietnamese jaywalking, this beautifully complicated will challenge you as a traveller and influence you as a person. By Gabriel Huntting For any right-minded traveler , the beeping, zooming legions of Hanoi's motorbikes can turn crossing the street into a harrowing dose of daily trauma. There are so many, in fact, the city is attempting to